Privacy Policy

Last updated: 23 June 2026

CloudPastry is an online platform operated by Hunters for Trade and Supply Chains LLC ("Hunters, LLC"), a limited-liability company registered in the Arab Republic of Egypt. Commercial Registration No. 2578 (Gamasa) · Unified Commercial Registry No. 11090000002578 · Tax Registration No. 648-530-116. Registered office: Damietta, Egypt. Throughout this document, "CloudPastry", "we", "us" and "our" refer to Hunters, LLC operating the CloudPastry platform.

This Privacy Policy explains how Hunters, LLC ("we"), operating the CloudPastry platform, collects, uses, shares and protects your personal data. We handle personal data in accordance with the Egyptian Personal Data Protection Law No. 151 of 2020.

1. Data we collect

  • Account data: name, phone number, email and, for sellers, business details.
  • Order data: delivery address, order contents and history, and communications with us.
  • Payment data: we do not store full card numbers. Card payments are processed by our licensed provider (Paymob) on secure PCI-DSS-compliant systems; we receive only a transaction result and limited reference data.
  • Technical data: device, browser, IP address and usage data collected via cookies and similar technologies.

2. How we use your data

  • To create and manage your account and process and deliver your orders;
  • To take payment and issue invoices (including ETA e-invoices);
  • To provide customer support and respond to enquiries;
  • To improve and secure the Platform and prevent fraud;
  • To send service messages and, with your consent, marketing communications.

3. Legal basis

We process your data to perform our contract with you, to comply with legal obligations (such as tax and e-invoicing), for our legitimate interests in operating the Platform securely, and on the basis of your consent where required by law.

4. Sharing your data

We share data only as needed with: the relevant Seller to fulfil your order; our payment provider (Paymob) to process payments; delivery partners; the Egyptian Tax Authority for e-invoicing; and service providers who help us run the Platform under confidentiality obligations. We do not sell your personal data.

5. Data retention

We keep personal data only as long as necessary for the purposes above and to meet legal, tax and accounting requirements, after which it is deleted or anonymised.

6. Security

We apply appropriate technical and organisational measures — including encryption in transit, access controls and secured, backed-up infrastructure — to protect your data against loss, misuse and unauthorised access.

7. Your rights

Under the Personal Data Protection Law you have the right to access your data, correct it, request its erasure, object to or restrict certain processing, and withdraw consent at any time. To exercise these rights, contact us using the details below.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences (such as language), and understand how the Platform is used. You can control cookies through your browser settings.

9. Children

The Platform is not directed at children under 18, and we do not knowingly collect their data without guardian consent.

10. Changes

We may update this Policy from time to time; the "Last updated" date indicates the current version.

11. Contact

For any privacy request or question: Hunters, LLC — CloudPastry, Damietta, Egypt. Phone: +20 110 029 0291. Email: info@cloudpastry.com.